What credit score do I need to qualify?
You can view our credit score and other requirements on our Approval Criteria page.
Do you accept pets?
We welcome cats and most dogs. You can view our breed restriction list and other pet information on our Pet Policy page.
How long will it take to find out if I am approved for a rental?
We process applications quickly! Most of the time you will hear from us by email within 24 hours. We may also reach out to you for assistance getting a response from rental references, this is what may slow the process. You can find our application process here.
How long can I hold an apartment?
The lease start date must begin within 10 days of the approval date. You can find more information about our application processing and approval policy here.
I have section 8, can you accept this?
We welcome section 8. You can find our approval criteria here.
Are application fees refundable?
Application fees are used to cover the costs to process your application. If we do NOT reach your application in the order received and the rental is no longer on the market, we will refund your application fee to the original form of payment. This may take up to 2 weeks due to credit card or bank processing times.
I lost my lease or other documents. How do I get a copy?
We would be happy to send a copy of a document that has gone missing. Please see below fees for this service. Email your request to email@example.com and include your name, address including unit number, the type of service from the list below, proof of payment (venmo screenshot or photo of money order) and the document requested. Email must include all of the above information to receive a response. Payment can be made by venmo (@repsrentals) or by mailing a money order.
1. Emailed pdf copy within 7 business days $6
2. Hard copy mailed within 7 business days $10
3. Expedited service +$50
Other services we can provide:
1. Administrative services to complete 3rd party forms within 7 business days and return by email $30
2. Expedited service add +$50
3. Returned hard copies by postal mail +$10
How can I receive a rental reference for my time with your management?
All requests must be emailed to firstname.lastname@example.org. These must include the tenant approval for our company to release the information.